Contact Us — Booking & Inquiries
Get in touch for VIP Transfer bookings, concierge services, and general inquiries. Available 24/7
Send us a Message
Contact Information
Fastest response — message us directly on WhatsApp for immediate assistance
Office Address
Kura Kura Bali SEZ
Serangan Island
Denpasar, Bali 80221
Indonesia
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday & Holidays: By appointment only
WhatsApp 24/7: Always available
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Quick Service Booking
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Frequently Asked Questions About Contacting Us
What is the fastest way to reach you?
WhatsApp is the fastest way to reach us. Message us at +62 811 3809 193 for immediate response. We monitor WhatsApp 24/7 for all inquiries.
How quickly will I receive a response?
Response times: WhatsApp - Within 1-2 hours (24/7), Email - Within 24 hours, Phone - During business hours (8am-6pm Bali Time, Monday-Friday)
Can I book services online?
Yes, you can book VIP Transfer, Concierge, and Shopping Trip services directly through our website. You can also contact us via WhatsApp or email to discuss custom packages.
Do you offer services outside regular hours?
Yes, VIP services are available 24/7. Contact us via WhatsApp for after-hours bookings. Additional fees may apply for services outside business hours.
What languages do you support?
We support English and Indonesian. Our team is bilingual and can assist in both languages. Other languages may be available with advance notice.