Careers at Grand Outlet Bali

Join our dynamic team and grow your career in retail, hospitality, and management

Why Join Grand Outlet Bali?

Career Growth

Opportunities to advance your career with clear progression paths from entry-level positions to management and leadership roles. Mentorship and professional development support your growth trajectory.

Competitive Compensation

Competitive salaries, performance-based bonuses, commission structures, and comprehensive benefits packages. Additional incentives reward outstanding performance and commitment.

Dynamic Environment

Work in a fast-paced, dynamic retail environment serving thousands of customers from around the world. Exposure to international brands, cultures, and business practices enriches professional experience.

Team Culture

Supportive, collaborative team environment where diverse perspectives are valued. Team building events, social activities, and community programs foster strong workplace relationships.

Training & Development

Comprehensive training programs in customer service, sales, product knowledge, and leadership skills. Ongoing professional development ensures skills remain current with industry trends.

Employee Benefits

Health insurance, retirement plans, paid time off, employee discounts on outlet merchandise, and family support programs. Work-life balance initiatives promote employee wellness.

Current Open Positions

Sales Associate

Retail

Department: Various Retail Stores

Reports to: Store Manager

Location: Grand Outlet Bali

Employment Type: Full-time, Part-time

Salary Range: IDR 2,500,000 - 4,000,000

Sales Associates serve as the front line of customer service, assisting shoppers, processing transactions, and maintaining store cleanliness. Ideal for customer service-oriented individuals with strong communication skills and retail experience. Bilingual abilities in English and Indonesian preferred.

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Store Manager

Management

Department: Store Operations

Reports to: Regional Manager

Location: Grand Outlet Bali

Employment Type: Full-time

Salary Range: IDR 5,000,000 - 8,000,000

Store Managers oversee daily operations, manage staff, drive sales targets, and ensure customer satisfaction. Requires retail management experience, leadership skills, and proven sales performance. Candidates should demonstrate ability to motivate teams and improve store performance.

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Customer Service Representative

Customer Service

Department: Customer Service

Reports to: Customer Service Manager

Location: Grand Outlet Bali

Employment Type: Full-time

Salary Range: IDR 2,800,000 - 4,200,000

Customer Service Representatives handle inquiries, resolve complaints, process returns, and provide product information. Multilingual abilities and customer-centric approach essential. Experience in hospitality or retail customer service preferred.

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Marketing Coordinator

Marketing

Department: Marketing

Reports to: Marketing Manager

Location: Grand Outlet Bali

Employment Type: Full-time

Salary Range: IDR 3,500,000 - 5,500,000

Marketing Coordinators develop campaigns, manage social media, coordinate events, and track marketing metrics. Requires marketing knowledge, creative thinking, and social media proficiency. Experience with digital marketing and event planning preferred.

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Operations Manager

Operations

Department: Operations

Reports to: Operations Director

Location: Grand Outlet Bali

Employment Type: Full-time

Salary Range: IDR 4,500,000 - 7,000,000

Operations Managers coordinate facility management, logistics, inventory, and maintenance. Experience in operations management, logistical planning, and vendor management required. Problem-solving abilities and attention to detail essential.

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Human Resources Executive

Human Resources

Department: Human Resources

Reports to: HR Manager

Location: Grand Outlet Bali

Employment Type: Full-time

Salary Range: IDR 3,800,000 - 6,000,000

HR Executives manage recruitment, onboarding, training, and employee relations. HR certification or degree and experience in HR function required. Strong interpersonal skills and knowledge of Indonesian labor laws essential.

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Career Paths at Grand Outlet Bali

Retail Operations Path

  • Sales Associate
  • Senior Sales Associate
  • Department Lead
  • Assistant Store Manager
  • Store Manager
  • Regional Manager

Ideal for customer-focused individuals wanting to develop retail expertise and management skills. Clear advancement opportunities with each position offering increased responsibility and compensation.

Management Path

  • Supervisor
  • Assistant Manager
  • Manager
  • Senior Manager
  • Director

For individuals with leadership aspirations and demonstrated management capabilities. Roles include P&L responsibility, team leadership, strategic planning, and organizational development.

Specialist Path

  • Coordinator
  • Specialist
  • Senior Specialist
  • Lead/Expert

For individuals preferring specialized expertise in areas like marketing, operations, HR, or finance. Expert track allows deep skill development without management responsibilities.

Application Process

1

Submit Application

Complete online application with resume, cover letter, and references. Applications reviewed within 5-7 business days.

2

Initial Screening

HR reviews qualifications and contacts shortlisted candidates for phone or video interview to assess fit and experience.

3

In-Person Interview

Selected candidates invited for face-to-face interview with hiring manager and team members to discuss role, expectations, and culture fit.

4

Assessment

Depending on position, candidates may complete skills assessment, case study, or role simulation to demonstrate capabilities.

5

Final Interview

Final round with senior management for leadership positions. Opportunity to ask questions about company vision and expectations.

6

Offer & Onboarding

Selected candidate receives formal offer with compensation details. Comprehensive onboarding program begins with training and orientation.

Professional Development & Training

Onboarding Program

Comprehensive orientation covering company culture, policies, procedures, and role-specific training. New employees paired with mentors and managers for support during initial weeks.

Technical Skills Training

Training in POS systems, inventory management, customer service platforms, and brand-specific knowledge. Ongoing training ensures employees remain proficient with evolving systems and processes.

Leadership Development

Management and leadership training programs preparing employees for advancement into supervisory and management roles. Coaching and mentoring support leadership skill development.

Certification Programs

Support for relevant certifications in retail management, customer service, HR, and specialized areas. Company sponsorship available for professional development certifications.

Frequently Asked Questions

Q: What qualifications are required?

A: Requirements vary by position. Entry-level positions require high school diploma/equivalent and customer service experience. Management positions require relevant experience and demonstrated leadership. Check individual position descriptions for specific requirements.

Q: Are English language skills required?

A: English fluency is preferred for customer-facing roles and required for international-facing positions. Bilingual Indonesian-English abilities are highly valued. Language support provided through training programs.

Q: What is the application timeline?

A: Applications are reviewed within 5-7 business days. Interview timelines vary by position complexity. Expedited hiring for high-demand positions may occur. Candidates notified of status throughout process.

Q: What is the work schedule?

A: Retail and customer service roles include weekends and public holidays. Management and specialist roles typically include regular weekday schedules. Flexible arrangements may be available for qualified candidates.

Q: Are internship opportunities available?

A: Yes, we offer internship programs for students and recent graduates. Internships provide valuable experience in retail operations, marketing, and hospitality. Contact HR for internship application details.

Q: What are advancement opportunities?

A: Clear career progression exists from entry-level to management and leadership roles. Performance-based advancement, internal promotions prioritized, and leadership development programs support career growth.

Ready to Join Our Team?

Browse our current openings and submit your application today. We look forward to meeting talented individuals ready to contribute to Grand Outlet Bali's success.

View All Open Positions

Questions About Careers?

Email

careers@baligrandoutlet.com

Phone

+62 (0)361 755 000 (ext. 2010)

Visit Us

Human Resources Department
Grand Outlet Bali
Sanur, Denpasar
Bali, Indonesia